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Submit an issue from Katalon Studio to Jira

After executing a test suite in Katalon Studio, you can submit an issue to Jira directly from the test reports page of Katalon Studio.

Follow these steps:

  1. Go to Reports in the Test Explorer panel and double-click to open the test reports you want to review for issues.
  2. In the opened test report, click Bug icon.
    A Linked Jira issues dialog opens.
  3. Click Add to choose your submit options.
    The submission options include:
    • Create as New: To create a new issue on Jira. After choosing this option:

      1. A JIRA native submission form opens in the pop-up browser. You might be prompted to sign in to your Atlassian account. You only have to do this once.

      2. After signing in, fill in the JIRA native submission form to submit the issue.

    • Create as Sub Issue: To create a sub-task for an existing Jira issue. After choosing this option:
      1. A Create as JIRA Sub Task dialog opens. Fill in the ID of an existing Jira issue to create a sub-task within. Click OK to open JIRA native submission form.

      2. You might be prompted to sign in to your Atlassian account. You only have to do this once. After signing in, fill in the JIRA native submission form to submit the issue.

    • Link to existing Issue: This option adds the execution details of the test to an existing JIRA issue. You need to provide the ID of the existing JIRA issue for this. After choosing this option:

      1. A Link to JIRA Issue dialog opens.

      2. Fill in the ID of an existing Jira issue.

      3. Click OK. The test case execution files will be attached to the linked JIRA Issue.

    Note:
    • When you submit issues to Jira, ensure that you enable file attachments. To do this, follow instructions as given in the Jira document: Configuring file attachments.
    • By default, the submitted ticket includes the Summary, Description, Screenshots and Logs of the test case. You can configure the default submission form from the Submit Options section in the Jira integration settings.
A JIRA issue is added to the list. Click OK to save.