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Katalon domain and IP whitelist

Users who are in a highly secure environment might experience being unable to execute test scripts, integrate with Katalon Studio, have trouble accessing Katalon TestOps or TestCloud, or encounter other access-related errors.

This is caused by your network access configurations not allowing certain domains or IP addresses. Katalon products use a variety of domains and IPs to communicate with its servers. Without proper whitelisting, the products may be unable to work properly.

  1. To solve this issue, you need to contact your IT administrator and ask to whitelist the following:
    Table 1. Katalon domain whitelist
    DomainUsage
    admin.katalon.comKatalon uses this domain for license and user management in an organization. From Katalon Studio version 8.2.5 onwards, you need to whitelist this domain for online license authentication.
    store.katalon.comThis is the Katalon Store domain.

    You need to whitelist this domain to load installed plugins from Katalon Store.

    update.katalon.com

    katalon.com / 18.215.0.48/32

    		Katalon uses these domains to collect product usage and adoption, which helps us improve our products in the upcoming releases.
    testops.katalon.io

    <your-subdomain>.katalon.io

    From Katalon Studio version 8.2.5 onwards, to access Katalon TestOps or enable Katalon Studio - TestOps integration, you need to whitelist the testops.katalon.io domain.

    In case you have configured a TestOps subdomain, you also need to whitelist your subdomain URL.

    katalon-test.s3-accelerate.amazonaws.comThis domain allows Katalon Studio to upload reports to Katalon TestOps.
    download.katalon.comThis domain allows TestOps to work with TestOps agents.
    https://raw.githubusercontent.com/katalon-studio/katalon-studio/master/releases.jsonThis domain allows TestOps to create test run types in Katalon Studio.
    https://testcloud.katalon.comThis is the Katalon TestCloud domain. You need to whitelist this domain if you want to execute tests with the TestCloud environment.
    analytics.katalon.comFor Katalon Studio below 8.2.5, you need to whitelist this domain for online license authentication. It is also used to access Katalon TestOps and enable Katalon Studio - TestOps integration.
    • tunnel-manager.katalon.com:443(HTTPS)
    • tunnel-proxy-1.katalon.com:2345 (QUIC)
    • tunnel-proxy-2.katalon.com:2345 (QUIC)
    		You need to whitelist these domains to use TestCloud Tunnel.
    Table 2. Katalon IP whitelist
    IPUsage
    • 54.146.187.152/32
    • 18.204.240.9/32
    • 35.174.93.205/32
    • 52.45.203.41/32
    • 52.203.34.201/32
    • 35.172.81.5/32
    		Katalon TestOps services.
    • 52.22.58.98/32
    • 44.212.203.215/32
    • 54.161.107.199/32
    		Katalon Admin, AI, Katalon Store, Jira Addons
    • 34.197.223.43/32
    • 54.82.166.185/32
    • 54.197.235.86/32
    		Katalon TestCloud
  2. If you are still encountering issues for TestCloud or TrueTest, you may need to whitelist additional components.